Total Concept

(603) 367-9841
[email protected]

Frequently Asked Questions - All FAQs

FAQs - All FAQs

Total Concept is our full service approach to property management. Designed specifically with the absentee Owner, Total Concept provides you with the peace of mind that your property is being looked after by someone who will look after your residential property as if it were our own. For a full list of our services click on the Services navigator.

At Total Concept, we take pride in tailoring our services to your specific needs.  We will be happy to review your needs with you and see how we can best work to develop a mutually beneficial relationship.

We walk each of our properties weekly with an inspection checklist and keep that record on file.
We report to you weekly via the internet and included digital photography when useful.

Emergencies, such as a water pipe breaking, require a fast-response. Our Clients agree to
allow us to react immediately to any such emergency, as their agent, and then to promptly follow up with the Client/Owner.

Any non-emergency repairs, whether suggested by us or by the property Owner, are quoted or bid-out to independent sub-contractors. Quotes and bids are then reviewed with the Owner.

All repairs, emergency or non-emergency, are billed in a cost-plus agreement with the Owner.

In addition to Total Concept's comprehensive care for your property, you may also be eligible for a reduction in premium on your second home's Homeowner's Insurance policy.  Increasingly, insurance companies are either requiring homeowners to retain the services of a property manager, or are assigning higher premiums to owner's of second properties who do not retain the services of a property manager.  Consult your insurance agent to
see if you are eligible for a discount.

Another advantage of our Regular Monthly service is the manner in which we routinely save our clients money on maintenance or repair items.  Smaller items are scheduled during our regular visits, therby saving time, and we all know that time equals money.

Generally speaking, our minimum rental during the Summer season is for seven nights.  During off peak periods, non-summer, we will offer shorter stays.  We also offer seasonal stays.

Some of our properties are pet friendly and are so indicated.  We do ask that dogs be crate trained if they are to be left unattended inside of the home.  Thank you for your cooperation in adhering to this rule.

According to, "A REALTOR® is a licensed real estate salesperson who belongs to the National Association of REALTORS® (NAR), the largest trade group in the country." Held to a higher ethical standard than licensed agents, REALTORS® must adhere to a code of ethics. Use of the R tradmark can only be used by members in good standing with NAR.

A REALTOR® has undergone Ethics Training and is committed to ensuring that the public's best interests are served properly in the real estate transaction. Additionally, a REALTOR® has their finger on the pulse of the local market and can assist you with making a sound real estate decision when buying or selling a property. A REALTOR® is also backed by the National Association of Realtors and it's local state board which provide market data, market trends, and updates on new legislation effecting the real estate industry.

While it's fun to search for properties online and go to open houses, the first step is paperwork. Get pre-qualified for a mortgage loan. It's important that you are shopping within your ability to purchase. There's little sense in finding the perfect home only to find out you can't finance it.